وظيفة في خدمة العملاء في الزرقاء

Creating these three components of our MQL-producing marketing campaigns: Marketing assets: writing original content showcasing IgniteTech's new offerings Campaign delivery plans: persona-specific email messaging, sequences, and workflows Delivery improvement plans: improvi المزيد...

Creating these three components of our MQL-producing marketing campaigns: Marketing assets: writing original content showcasing IgniteTech's new offerings Campaign delivery plans: persona-specific email messaging, sequences, and workflows Delivery improvement plans: improvi المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Creating these three components of our MQL-producing marketing campaigns: Marketing assets: writing original content showcasing IgniteTech's new offerings Campaign delivery plans: persona-specific email messaging, sequences, and workflows Delivery improvement plans: impro المزيد...

Work with product managers, UX designers, engineering and other technical writers to produce and maintain documentation, including: Developer Guides, Operator Guides, Deployment and Best Practice Guides Communicate the information in a way that is engaging and understood by users المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati المزيد...

Produce product demonstrations targeted to illustrate key messages and value to customers and prospects Write and maintain knowledge base articles for portfolio products for use by other teams within Aurea Create and present account-specific technical content across customer touch المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space Provide technical pre-sales consulting to Service Provider teams Design and implement telco-grade open source multi-tenant private clouds and micro clouds Investigate, report and/or f المزيد...