Set Unit strategy and objectives to ensure that it supports the achievement of organizational objectives
Guide the Section towards its strategic objectives and report to management on initiatives as per the annual plan
Develop operational plans/initiatives to implement agreed strategies/objectives/policies, ensuring that resources are in place to enable meeting the aforementioned
Provide input to management on performance of quality management initiatives across the organization through the submittal of detailed reports and analysis
Review QMS templates update needs and provide recommendations as necessary
Key Accountabilities
Develop and manage company-wide documentation to ensure standardization of TMG policies, processes, and business forms taking into consideration the established quality standards and best practices
Define and update Key Performance indicators (KPI’s), service level agreements and records for processes based on best practices to measure performance of operations in coordination with Process Improvement section .
Analyze internal and external Quality Audit results or and process performance measurements to discover areas of improvement
Plan, prioritize, and monitor implementation of process improvement initiatives in coordination with process owners and activity managers as per business priorities and in line with Quality objectives to enhance the QMS on a continual basis
Identify and implement improvement initiatives based on analysis of satisfaction survey results to enhance customer satisfaction / Compliant Survey .
Job Requirements
Bachelor’s degree in Business Administration , Computer Science, or any relevant field
Minimum 8 year of experience in quality and process management
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا