oUnderstand section’s operational requirements and coordinate with various stakeholders within section to execute these efficiently
oReceive user requirements (from seniors) and services to be offered; this includes site visits, logging the requirement on the relevant internal system.
oMaintain and operate (test, install and repair) terminal operating systems and hardware platform to run the network; this includes various airport terminal systems (CUP/BRS/SITATEX/BAS etc.)
oMonitor and update call/query registry history records and ensure timely resolution of network related issues thus registered; this includes repair of hardware, PC & printers, technical support to end-users.
oProvide end to end technical support services which include identifying and repair of equipment and restoration of systems.
oAdhere to preventative maintenance schedule and execute these for all systems to enhance operational efficiency.
oKey point of contact for seniors for updates on support status and queries.
oMonitor escalations and resolve queries as required ensuring uninterrupted operations. Refer to seniors as and when required.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا