Receptionist
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
What youll do
- Maintain a positive and friendly attitude at all times even when working to achieve solutions to challenges.
- Deal with the arrival and departure processes for all guests ensuring all standard operating procedures are adhered to.
- Deal with inhouse guests requests recording all feedback as per our standard operating procedures.
- Responsible for ensuring the accuracy of guest credit billing and financial transactions.
- Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
- Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
- Ensures all guests are quoted the correct rate as per the selling strategy and website.
- Ensure all telephone calls are answered as quickly and efficiently as possible.
- Maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
- Report any maintenance issues to the correct department and check to ensure the work has been completed.
- Ensure the integrity of the public area and back of house areas are maintained at all times with deficiencies corrected immediately.
- Collaborate with all other teams in the hotel and all outsourced business partners to ensure the utmost satisfaction for our guests.
- Ensure the Reception desk is clean tidy and presentable at all times.
Qualifications :
- Excellent communication skills
- Fluent in Arabic & English and any additional language is an advantage.
- Minimum 1 years of experience in front office operation; preferably in a similar quality hotel.
- A friendly outgoing behavior able to involve and support operation.
- Proactive resourceful and able to work independently.
- Has strong decisionmaking abilities and able to work in long hours.
Additional Information :
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
