Customer Support Representative
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service handling customer inquiries and assisting with debt collection from delinquent clients and managing accounts receivable. This role plays a crucial part in maintaining positive customer relationships and ensuring timely payment collection.
Key Responsibilities:
Respond to customer inquiries and resolve issues promptly and professionally
Assist with debt collection efforts from delinquent clients
Manage accounts receivable including invoicing followups and payment processing
Collaborate with the finance team to ensure timely collection of payments
Maintain accurate and detailed records of customer interactions and payment transactions
Provide feedback on customer service and collection processes for continuous improvement
Adhere to company policies procedures and regulatory requirements
Qualifications:
Previous experience in customer service and/or collections preferred
Excellent communication and interpersonal skills
Strong problemsolving abilities and attention to detail
Proficiency in using CRM software and other relevant tools
Ability to work effectively both independently and as part of a team
Knowledge of accounts receivable management and debt collection practices is a plus
If you are interested in this exciting opportunity and meet the qualifications outlined above we encourage you to apply. We look forward to welcoming a motivated individual to our team who is committed to delivering exceptional customer service and contributing to our financial success.
Qualifications :
Previous experience in customer service and/or collections preferred
Excellent communication and interpersonal skills
Strong problemsolving abilities and attention to detail
Proficiency in using CRM software and other relevant tools
Ability to work effectively both independently and as part of a team
Knowledge of accounts receivable management and debt collection practices is a plus
Additional Information :
If you are interested in this exciting opportunity and meet the qualifications outlined above we encourage you to apply. We look forward to welcoming a motivated individual to our team who is committed to delivering exceptional customer service and contributing to our financial success.
Remote Work :
Yes
Employment Type :
Fulltime
نوع التوظيف
عن بُعد
