drjobs Head Butler English

Head Butler

صاحب العمل نشط

1 وظيفة شاغرة
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موقع الوظيفة drjobs

عمّان - الأردن

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

  • Has full awareness manages and supervises all tasks of his/her staff.
  • Directs the work assignment of supervisory and nonsupervisory personnel
  • Monitors butlers to ensure residents receive prompt and courteous service
  • Informs other operating departments of matters concerning to Butlers operations which concern notably the Front Office to ensure VIP status and other such information Housekeeping to ensure all residents receive consistent service from all staff in addition to communicating with Engineering Laundry Sales Food & Beverage Reservations etc
  • Schedules and performs routine inspections by self or in coordination with the supervisors of all butler areas including occupied and nonoccupied rooms
  • Inspects resident rooms and pantries on a regular basis to ensure amenities resident preferences and other such points are taken care of and carried out flawlessly
  • Appraise appearance discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
  • Ensures that consumption of resident supplies is under control
  • Assists in monitoring and controlling relevant procedures including lost and found key control security and emergency procedures health and safety for employees and residents
  • Performs related duties and special projects assigned
  • Performs related duties and special projects assigned
  • Ensure that Butlers deliver the Sofitel touch by exceeding the residents expectations and providing pro active personalized service
  • Ensure that up selling is optimized and hotel products and facilities are utilized to the utmost by all residents
  • Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition
  • Ensures that the team adheres to the core values and the brand dimension of Sofitel Dubai the Obelisk
  • Ensure that repeat residents are met and greeted on a daily basis and profiles are updated
  • Ensures that long staying residents/ special attention residents/ occasion celebrating residents are given greater importance and are taken care of exclusively
  • Ensures all communication is carried clearly between the team and the Director of rooms
  • Ensures that the Director of rooms is fully aware of the tasks and assignments of every individual within the department
  • Conducts regular trainings and role plays to ensure all trainings are understood by the team

Qualifications :

  • Good level of engagement with residents
  • Ability to manage a multicultural workforce
  • Excellent leadership & communication skills
  • Display high levels of integrity dedication and support for continuous improvement
  • Flexible management style to meet the challenges of a changing work environment
  • Good knowledge of the entire Butler Service Operations


Additional Information :

Your team and working environment:
In 12 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا