IT Help Desk
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Job Responsibilities:
- Provide firstlevel contact and convey resolutions to user issues
- Monitor and respond quickly to incoming requests related to IT issues
- Maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts)
- Assist in the preparation and installation of software and peripheral devices
- Assist in the diagnosis and resolution of software problems
- Record events and problems and their resolution in logs
- Follow up with users to ensure complete resolution of issues
- Present the orientation application session for providers
- Other tasks and responsibilities may be added by the Senior IT Engineer
Job Requirements:
- BS/MS degree in Computer Science Engineering or a related subject.
- 0 2 years of experience in the same role.
- Excellent diagnostic and problemsolving skills.
- Excellent communication ability.
- Outstanding organizational and timemanagement skills.
- Indepth understanding of diverse computer systems and networks.
- Good knowledge of internet security and data privacy principles.
Benefits & Working Condition:
- Working days: 5 days (Sunday : Thursday)
- Working hours: from 9:00 AM to 6:00 PM
- Health & Social Insurance
نوع التوظيف
دوام كامل
