Position: French Customer Service Representative Company Overview: RayaCX is a leading customer experience management company dedicated to providing exceptional services to clients worldwide. Our mission is to help businesses build strong relationships with their customers through innovative solutions and outstanding customer service. Job Description: We are seeking a highly motivated and skilled French Customer Service Representative to join our team in 6th of October City Egypt. The ideal candidate will have excellent communication skills in French and English as well as a strong passion for providing exceptional customer service. Responsibilities: Provide excellent customer service to Frenchspeaking clients via phone email and chat Handle customer inquiries complaints and requests in a timely and professional manner Build and maintain strong relationships with customers by understanding their needs and providing appropriate solutions Keep accurate records of customer interactions and transactions Collaborate with other team members to ensure customer satisfaction and retention Stay uptodate with product and service knowledge to provide accurate information to customers Meet and exceed individual and team targets and KPIs Requirements: Fluent in French and English (both written and spoken) Previous experience in customer service or a related field is preferred Excellent communication and interpersonal skills Strong problemsolving and decisionmaking abilities Ability to multitask and work in a fastpaced environment Flexible to work in shifts and weekends if required High school diploma or equivalent; college degree is a plus Benefits: Competitive salary package Health insurance Training and development opportunities Friendly and supportive work environment Opportunities for career growth and advancement If you are passionate about providing exceptional customer service and want to be a part of a dynamic and growing company then we want to hear from you! Apply now to join our team at RayaCX in 6th of October City Egypt.
