Overview
We support the Kingdom s largest and most complex organizations across all industries in delivering enterprise transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
About us
Established in 1993 Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies 2. Developing IT infrastructure 3. Maintaining highlevel of IT operational excellence 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays business requirements some of our success partners are: Microsoft ManageEngine AWS Genesis Zoho Veeam Poly Yealink Axios TrendMicro PaloAlto McAfee NetSupport Kaspersky Linkedin DocuSign Zoom Sophos Quest Kemp Autodesk Adobe exclaimer Jabra Tenable ...
We grow with our clients and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
About the Job
We are currently searching for Revenue Operations Specialist to work at Revenue Operations (RevOps) department supporting our vision in creating remarkable internal and customer experience.
On the RevOps team you get to build systems processes and alignment that help Alnafitha IT and our customers grow faster.
Your will own the delivery from high level; your major goal is to fulfill commercial orders as per deadlines; assign and request services follow up and always keep customer updated with delivery / order status create purchase orders and follow up with vendors or external suppliers to make sure services are received in time.
Responsibilities
Customers and Suppliers Data
- Support the sales team with daily operations and administrative tasks.
- Maintain and update the sales (CRM) (zoho )system with accurate sales data.
- Assist in the preparation of sales reports and performance analytics.
- Coordinate communication between sales customers and finance departments.
- Help develop and implement sales processes and workflows to improve efficiency.
- Provide general support for salesrelated inquiries and tasks.
Requirements
Requirements
Candidate Experience
To excel in this position you will need to:
Certification Requirements
- Bachelor s degree in business administration or equivalent.
Technical Skills
- Strong analytical and data interpretation skills.
- Proficiency in CRM systems automation tools and other sales systems
- Familiarity with data visualization tools (e.g. Tableau Power BI).
- Excellent project management and organizational skills.
- Strong communication and collaboration skills with the ability to work across multiple teams.
Personal Skills
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
Working Conditions
- Working on Weekends Holidays or outside the business hours could be required.
Certification Requirements: Bachelor s degree in Computer Science or equivalent. ITIL Foundation MCSA SQL Database MCSA BI MCSA BI SQL Development. Microsoft Certified: Azure Data Engineer Associate, Azure AI Engineer Associate and Azure Data Scientist Associate a plus! Technical Skills: Experience in the following technology: 5+ (Microsoft SQL, Power BI) Deep technical or architectural knowledge of at least 2 of the following areas: Database administration (preferably with SQL, including Azure SQL) performance tuning and optimization, troubleshooting, high availability / disaster recovery, security. Database development (preferably with SQL, including Azure SQL) designing and building database solutions (tables / stored procedures / forms / queries / etc.) Business intelligence combining knowledge of SSIS/SSAS/SSRS/Power BI technologies with a deep understanding of data structure / data models to design, develop, and tune BI solutions and reports. Advanced data analytics designing and building solutions using technologies such as Databricks, Azure Data Factory, Azure Data Lake, HD Insights, SQL DW, stream analytics, machine learning, R server. Personal Skills (MUST): High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions: Business travels could be required up to 50% [covered by the company].
Education
Certification Requirements: Bachelor s degree in Computer Science, Business Administration equivalent.