OVERVIEW OF DUTIES
To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.
MAIN RESPONSIBILITIES
Customer relations
- Ensures that team organization remains flexible and ready to meet customer needs.
- Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
Professional Techniques / Production
- The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
- Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
- Ensure that stationery item stock is accounted for and well maintained.
- Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
- Handle all typing work required. Take minutes of meetings.
- Assist in the dispatch and collection of correspondence in the hotel.
- Ensure the cleanliness of the office.
- Handle all incoming telephone calls and take messages.
- Prepare and send out facsimile messages.
- Assist in the packing of materials when required. e.g. hotel brochures sales kits giveaways etc.
- Is familiar with the operation and application of the hotels computer typewriter personal computer (operating the required programs) facsimile and office telephone switchboard system and all necessary computer software programs.
- Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
- Keeps wellinformed about the product (lodging catering and other facilities)
- Proven experience as a secretary or administrative assistant preferably in a sales environment or hospitality but not a must.
*Strong organizational skills and attention to detail.
*Proficiency in Microsoft Office (Word Excel PowerPoint) and hotel management software is a plus.
*Excellent verbal and written communication skills.
*Ability to multitask and manage time effectively in a fastpaced environment.
*Customerfocused attitude with a friendly and professional demeanor.
*age range from 2429 years
*living in heliopolis nasr city tagoma
Team management and crossdepartmental responsibilities
- Works in collaboration with the other departments
Qualifications :
- Proven experience as a secretary or administrative assistant preferably in a sales environment or hospitality but not a must.
*Strong organizational skills and attention to detail.
*Proficiency in Microsoft Office (Word Excel PowerPoint) and hotel management software is a plus.
*Excellent verbal and written communication skills.
*Ability to multitask and manage time effectively in a fastpaced environment.
*Customerfocused attitude with a friendly and professional demeanor.
*age range from 2429 years
*living in heliopolis nasr city tagoma
Remote Work :
No
Employment Type :
Fulltime