Client Concierge
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Concierge Operation
- Assist guests with all inquiries both hotel and nonhotel related
- Attend shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests restaurants theatres shopping cinemas sporting and recreational facilities banks consulates transport systems and special events
- Maintain adequate supplies of forms and brochures and ensure that they are presented in line with the hotels operating standards
- Consult Log Book for information/requests left by outgoing shift
- Manage guests mails messages courier services and parcel postage as requested by guests
- Maintain order and security of guests keys and other selected keys kept in Front Office ensuring key issue policy is followed
- Receive telephone calls and take messages for guests who are out
Other Responsibilities
- Maintain complete knowledge of all food & beverage services outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Qualifications :
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all times
- Diploma in Tourism / Hospitality Management
- Minimum 5 years of relevant experience
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
