Sales Manager - Direct to Consumer - MetLife
نُشرت في :
08-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Working Schedule
FullTime
Work Arrangement
In Office
Travel Required
10%
Relocation Assistance Available
No
Posted Date
26Sep2024
Job ID
4628
Description and Requirements
THE ROLE:
Campaign Manager will be the one point contact between Partner & MetLife. He / she will oversee all aspects of day to day management and ongoing coordination. They are also responsible for creating and managing campaign budget and have good interpersonal & organizational skills
- Critical Performance Criteria End to End campaign management
- Where do they Sit in the Organization One point of contact between MetLife & Sponsor
Key Relationships:
Reports to: Associate Director Gulf
Key Relationships: Non PPA Partnerships
Other Key Stakeholders: Gulf & EMEA Team
Key Responsibilities:
- Core Expertise in Operations Vendor Management Client Relationship & end to end sales process
- Campaign Planning
- Customer Segmentation
- Product Sequencing
- Persistency
- Forecasting Planning & managing current & future campaigns
- Campaign Profitability / P&L management
Other Responsibilities:
- Manage all DM campaigns operating through bank call centers
- Daily Reporting.
- Reports to be sent in the approved template
- Correctness to be ensured
- Handle & resolve escalations from call center agents TLs and customers.
- Provide On Job training for agents and ensure they are competent enough in delivering sales numbers.
- Monitor random calls to improve call quality and keep service quality levels up to MetLife Standards.
- Provide escalation Metrics for customer complaints and maintain TATs.
- Proactively act in facilitating sales service operations efficiency and customer satisfaction.
- Work closely with partners to ensure smooth & seamless operations process.
- Salesforce engagement
- Sales Contest
- Training
CANDIDATE QUALIFICATIONS:
Business Knowledge/Technical Skills:
Strong campaign management background with the below credentials
- Banking / Insurance back ground
- Extensive experience in driving and motivating team to achieve targets with strong negotiation skills
- Client Relationship
- Campaign Management
- Strong Inter Personal Skills
- Manage sponsor relationship strategically based on business requirements
- Strong insight of financial industry should be able to interpret and prepare strategic presentations
- Set bold aspirations and clear vision for relationship
- Set and execute a sponsor relationship strategy that defines which issues to focus & which opportunities to pursue
- Ensure financial success & monitor quality
- 510 years of experience with insurance & banking industry.
- Candidate to be a graduate or postgraduate
Leadership Competencies:
- Thinks Strategically Sets goals & direction aligned to the companys strategy predict future and plan accordingly.
- Motivates People Motivate people at all levels through continuous engagement strategies.
Explicit communication skills Effective communication skills which will help to have a clear understanding on the strategies and the deliverables.- Seizes Opportunity Seeks new opportunities /new segments and ways to create a perennial source for business generation.
Focuses on Customers Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.- Drives Results Sets aggressive goals and is accountable for continuously driving improved performance leading change and ensuring high standards.
This job has been sourced from an external job board.
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نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
