Operations Manager Paid Marketing

Role Overview

Key Responsibilities

• Supervise crossfunctional teams to ensure seamless project .
• Allocate resources effectively to meet project deadlines and maximize productivity.
• Monitor team performance and provide guidance and support as needed.

• Develop and implement standard operating procedures (SOPs) to streamline operations and ensure consistency.
• Identify opportunities for process automation to improve efficiency and reduce errors.
• Monitor performance metrics to identify areas for improvement and implement necessary changes.

• Oversee project timelines ensuring timely delivery of client deliverables.
• Manage project scope budget and resources to ensure successful completion.
• Coordinate with clients and internal teams to ensure effective communication and collaboration.

• Serve as the primary point of contact for clients ensuring their needs are met and satisfaction is maintained.
• Coordinate client communication and address inquiries promptly.
• Conduct quality control checks to ensure the accuracy and quality of deliverables.
• Establish and maintain a feedback loop with clients to gather insights and improve services.

• Generate daily and weekly reports on team performance campaign results and departmental KPIs.
• Analyze data to identify trends opportunities and areas for improvement.
• Provide recommendations for process improvements and strategic initiatives.

• Manage relationships with outsourced service providers and vendors.
• Ensure the effective use of tools and software to support team operations.

• Identify training needs for team members and provide opportunities for professional development.
• Foster a culture of continuous learning and improvement.

• Streamline the client onboarding process to ensure a smooth transition.
• Conduct client briefings to gather information and expectations.

• Prepare daily and weekly operations reports including team task completion bottlenecks challenges and client communication updates.
• Provide weekly status reports on project progress KPI tracking team performance process improvements and training needs.

Qualifications and Experience

• Bachelors degree in business administration marketing or a related field.
• Minimum number years of experience in advertising operations or a similar role.
• Proven track record of managing teams and projects successfully.
• Strong analytical and problemsolving skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and software.
• Knowledge of advertising industry best practices and trends.

Desired Skills

• Experience with digital advertising platforms and technologies.
• Familiarity with data analysis and reporting tools.
• Ability to adapt to a fastpaced and dynamic environment.
• Strong attention to detail and organizational skills.
• A passion for driving operational excellence and client satisfaction.

management,communication,paid media,operations,advertising