Dispensary Supervisor - Napa
Dispensary Supervisor - Napa
نُشرت في :
07-09-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
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أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الخبرة
1-3سنوات
الراتب الشهري
لم يكشف
لم يتم الكشف عن الراتب
عدد الوظائف الشاغرة
1 وظيفة شاغرة
نُشرت في :
07-09-2024
الوصف الوظيفي
GENERAL SUMMARY OF DUTIES: The Dispensary Manager (DM) is responsible for ensuring a smooth and efficient operation of the dispensary including: organizing the work flow of the staff implementing marketing initiatives protecting dispensary assets ensuring customer service standards are met and maintaining the appearance of the overall dispensary. The DM is also responsible for ensuring the Dispensary Team is providing compassionate quality and accurate knowledge to all of our members.
Understand and embrace SPARC s mission and its role in the community.
SUPERVISION RECEIVED: Reports to Regional Retail Manager
SUPERVISION EXERCISED: Manages Dispensary Supervisors Safety Hosts Member Consultants Inventory Member Consultants and Delivery Drivers.
EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)
- Primary decision maker in the absence of Regional Retail Manager.
- Oversee daytoday dispensary operations while following strict controls to protect dispensary s assets i.e. cannabis cash etc.
- Analyze organize and implement office operations and procedures i.e. reviewing time clock punches tip distribution etc.
- Develop and give presentations to staff leadership and the greater public regarding retail operations recruiting opportunities and company overview.
- Maintain an accurate inventory for all items in the dispensary and reducing shrink
- Secures merchandise by implementing security systems and measures
- Monitoring KPI s and developing response to shifting in business
- Oversee dispensary supplies appearance and maintenance in accordance with set standards.
- Ensures merchandising standards are met in partnership with merchandising supervisor for increased sales and customer experience.
- Monitors staff and holds team accountable to dispensary policies and procedures while maintaining a continued awareness of industry.
- Elicit and process feedback from staff and members.
- Facilitate monthly Supervisor meetings build leadership team through training and continued education. Assign weekly work lists and goals follow up to ensure completion.
- Facilitate regular department meetings to increase knowledge and create an environment focused on member service and education.
- Observe employee performance and coach team on improvements (in the moment and privately)ensure all members receive high quality service from staff.
- Facilitate the recruiting process including reviewing resumes/applications interviewing and hiring.
- Oversee training of all new staff and ensure Training Manuals are upto date and accurate.
- Provides 90 day and Annual Reviews and disciplinary actions for all staff supervised
- Facilitates coaching mediation deescalation of issues related to members and team members using positive and effective communication techniques.
- Plan and coordinate staff levels during peak and recession.
- Create weekly staff schedule ensuring all shifts are covered.
- Meet weekly with Regional Retail Manager to report on dispensary status.
- Performs regular quality assurance audits.
- Strong understanding of State and Local regulations.
- Ensures dispensary is in compliance with regulations at all times.
- Maintain a positive work environment conducive to trust and respect.
- Maintain strictest confidentiality.
- Perform other related work as required.
Requirements
KNOWLEDGE SKILLS AND ABILITIES:
- Ability to motivate and influence others through personal actions and examples.
- Ability to be conversant on all of our products and their unique characteristics and be able to recommend similar products that possess similar qualities.
- Strong problem solving organizational and interpersonal skills.
- Ability to perceive and meet the needs of the staff and patients without direction.
- Ability to maintain high standards in a fastpaced constantly evolving environment.
- Ability to communicate clearly calmly and effectively in all situations with staff patients members and community members and law enforcement.
- Ability to dispense cannabis accurately and efficiently.
- Basic understanding of Federal State and Local employment laws.
- Good working knowledge of Google Suite including Excel and Google Sheets.
- Experience and comfortable giving presentations in both small and large groups as well as speaking at local government levels and throughout the community.
- Ability to create and analyze reports and interpret retail data
- Strong customer service and managerial skills.
- Ability to adapt to changing industry and growing business.
- Knowledgeable on strains genetics growing and effects of cannabis
- Needs to have a high level of patience and flexibility.
- Must have successful time management skills the ability to selfmanage scheduling and maintain punctuality with scheduled events.
- Strong written and oral communication skills necessary.
- Refined interpersonal skills. Demonstrate the highest level of customer service and professional relationship maintenance.
- Must possess the mental and physical capacities to perform the job duties.
- Professional appearance with reliable and timely attendance.
- Merchandising background preferred
- Grocery cosmetics and CPG experience preferred
- Loss Prevention experience preferred
EDUCATION/EXPERIENCE: Bachelors degree from fouryear college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Retail management cash handling experience and Point of Service (POS) experience required. Minimum of two (2) years of supervisory/management experience. Experience in the cannabis industry is highly desirable but not required. Must be 21 years old and pass criminal background check.
TYPICAL PHYSICAL DEMANDS: Work may require prolonged sitting some bending stooping and stretching. Requires eyehand coordination and manual dexterity sufficient to operate a cash register credit card machine photocopier telephone calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
TYPICAL WORKING CONDITIONS: Work is performed in a busy cannabis dispensary. Involves frequent contact with staff and the public. Work may be stressful at times and may include dealing with law enforcement and/or difficult members and/or personnel challenges. Required to work varied hours/days including nights weekends and holidays with frequently changing schedule as determined by business needs.
CERTIFICATES/LICENSES: None.
Benefits
BENEFITS AND PERKS:
- Medical with Employer contribution
- Dental with Employer contribution
- Vision
- Voluntary Life Insurance
- Employer paid Life and LTD
- Hospital/Accident/Critical Illness Indemnity
- Commuter FSA
- 401(k) Retirement
- Pet Insurance
- Employer paid Employee Assistance Plan
- Employee discount
- Employee dispensary credit/allowance
- Free snacks at all SPARC locations
- Monthly sales profit payout
- Sales bonus incentives
- 7 days paid Holidays per year
- 2 weeks paid Vacation
- 9 days sick leave
Available to work varied hours/days, including nights, weekends, holidays, and/or city events. Ability to de-escalate situations calmly and professionally. Ability to understand and follow organization s policies, procedures, safety and emergency rules, plans and procedures. Ability to handle routine and stressful situations. Ability to work with others including local police, staff, and/or property management personnel. Ability to communicate on radio and coordinate others activities. Ability to work without immediate, direct supervision. High level of organization, patience and flexibility. Professional appearance. Reliable and timely attendance. Ability to write routine reports and correspondence. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Personal knowledge of medicinal effects of cannabis to self and others. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. CERTIFICATES/LICENSES: None.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
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