Business Analysis Manager City Operations Smart City Operations
نُشرت في :
28-08-2024
صاحب العمل نشط
1 وظيفة شاغرة
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أرسل الوظائف
الوصف الوظيفي
Key Responsibilities:
- Establishing Business Analysis Processes:
- Develop and implement comprehensive business analysis processes and methodologies tailored to the smart city project s needs.
- Create and standardize documentation templates workflows and best practices for process mapping requirements gathering and stakeholder engagement.
- Ensure that the established processes are scalable repeatable and adaptable to the evolving needs of the project.
- Team Leadership & Management:
- Lead mentor and manage a team of junior and midlevel business analysts providing guidance and support to ensure highquality deliverables.
- Allocate resources effectively within the team ensuring that all functional areas of city operations are covered and project milestones are met.
- Foster a collaborative and learningfocused environment encouraging continuous professional development among team members.
- Strategic Analysis & Process Mapping:
- Oversee the documentation and analysis of current operations ("as is" state) across various city functions including public safety traffic management waste management and more.
- Lead the development of optimized workflows ("to be" state) that align with the smart city vision ensuring that all processes are designed for efficiency and scalability.
- Ensure alignment of all business analysis activities with the broader project objectives and stakeholder expectations.
- Stakeholder Engagement & Relationship Management:
- Serve as the primary liaison between the business analysis team and key stakeholders including city management department heads and external partners.
- Organize and facilitate highlevel meetings and workshops driving consensus and securing buyin for the proposed business analysis processes and solutions.
- Provide regular updates to senior management and stakeholders ensuring transparency and effective communication throughout the project lifecycle.
- Quality Assurance & Reporting:
- Establish quality assurance standards for all business analysis activities ensuring that documentation reports and deliverables meet the highest standards of quality and accuracy.
- Oversee the preparation of comprehensive reports and presentations that clearly communicate findings recommendations and progress to stakeholders.
- Implement continuous improvement practices within the business analysis processes to ensure ongoing effectiveness and relevance.
- Support Implementation & Continuous Improvement:
- Collaborate closely with the software development and project management teams to ensure that business requirements are accurately translated into technical specifications.
- Monitor the implementation of proposed solutions ensuring that they meet operational requirements and deliver expected outcomes.
- Lead postimplementation reviews to assess the effectiveness of changes and identify opportunities for further process improvements.
Requirements
Required Qualifications:
- Education:
- Bachelor s degree in Business Administration Management Information Systems Urban Planning or a related field. A Master s degree is a plus.
- Experience:
- 57 years of experience in business analysis process mapping or a related role with at least 23 years in a managerial or leadership position.
- Demonstrated experience in establishing business analysis processes and frameworks particularly in complex largescale projects.
- Experience in city operations municipal services or smart city projects is highly desirable.
- Skills:
- Strong leadership and team management skills with a proven ability to develop and implement processes from the ground up.
- Excellent analytical and problemsolving abilities with a strategic mindset and attention to detail.
- Exceptional communication and interpersonal skills with the ability to engage and influence stakeholders at all levels.
- Proficiency in business process modeling tools and techniques (e.g. BPMN flowcharts) and familiarity with Agile methodologies.
Preferred Qualifications:
- Experience with smart city technologies IoT digital transformation or related fields.
- Knowledge of municipal operations urban planning or infrastructure management.
- Proficiency in project management tools and software with a strong understanding of best practices in business analysis and process improvement.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
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