With over 150 million global active users and 2 million transactions per day Klarna is on the way to becoming the worlds favourite way to shop. To help us get there were assembling an unparalleled global talent team accelerating individual careers and disrupting entire industries. Were looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us
What you will do
- Lead the Oversight and Effectiveness team focusing on enhancing team performance and firstline operational processes.
- Monitor and evaluate team performance identifying efficiencies and improving effectiveness.
- Provide expert guidance on financial crime prevention processes regulatory compliance and privacy risks.
- Oversee change management initiatives and challenge proposed changes and controls.
- Extend subject matter expertise to provide constructive feedback and contribute to training initiatives.
- Conduct oversight of outsourced operational activities to ensure compliance with Klarnas expectations and regulatory requirements.
- Lead the SAR Gateway Team in conducting highquality SAR reviews flagging critical cases for MLRO review and responding to law enforcement requests.
Who you are
- 8 years of experience in financial institutions preferably with some experience in fintechs.
- Experience in AML operational processes particularly around alert management and investigations.
- Ideally experience in 2nd line operations though 1st line experience is acceptable.
- Experience managing teams and evidence of process improvement.
- Familiarity with other regulatory compliance and privacy risks.
- Strong problemsolving skills and ability to drive efficiencies and improvements.
- Excellent communication and leadership skills.
- Ability to work in a fastpaced dynamic environment and adapt to change.
Awesome to have
- Experience in change management and process control improvements.
- Advanced knowledge of regulatory compliance and financial crime prevention.
- Proven track record in overseeing outsourced operational activities.
- Ability to provide expert guidance and constructive feedback to operational teams.
- Experience with SAR reviews and responding to law enforcement requests.
Closing
Why join Klarna
Be part of a transformative company driving significant improvements in the financial services industry.
Work on innovative projects that directly impact user experiences.
Collaborate with a diverse and talented team in a dynamic fastpaced environment.
Enjoy opportunities for professional growth and development within a leading fintech company.
Please include a CV in English.