ACG2140JOB
Our client is the largest techbased content creation company in the world who is looking for an experienced talent based in Vietnam:
- Client Satisfaction and Quality Assurance
- Align technical quality standards across client production and training teams.
- Gather and analyze client feedback to improve product quality.
- Optimize client onboarding processes.
- Ensure clear communication of quality specifications and processes.
- Develop and improve standard operating procedures (SOPs).
- Collaborate with teams to resolve quality issues and improve efficiency.
- Client Account Management
- Manage client relationships and provide technical support.
- Optimize product quality based on client feedback.
- Support client onboarding and new product testing.
- Address client complaints and provide solutions.
- Technical Training and Development
- Develop technical training materials and programs.
- Assess training effectiveness and team capabilities.
- Identify and implement quality improvement initiatives.
- Reporting
- Monitor product quality trends and identify improvement opportunities.
- Report on project progress and client issues to management.
- Contribute to overall department and company strategy.
Requirements
- Bachelors degree in relevant field
- 3 years of relevant experience with work permit eligibility
- Expert knowledge of product quality requirements
- Proficiency in postprocessing software
- Crosscultural understanding and communication skills
- Strong analytical and strategic thinking abilities
- Goaloriented and selfmotivated
- Excellent English language proficiency
- Proactive and adaptable
- Alignment with company values (Open Care Credibility Quality Passion Creative)
- Strong observation and evaluation skills
Contact: Nhat Anh (LinkedIn)
Due to the immense number of applications only shortlisted candidates will be contacted
Bachelor's degree in relevant field 3+ years of relevant experience with work permit eligibility Expert knowledge of product quality requirements Proficiency in post-processing software Cross-cultural understanding and communication skills Strong analytical and strategic thinking abilities Goal-oriented and self-motivated Excellent English language proficiency Proactive and adaptable Alignment with company values (Open, Care, Credibility, Quality, Passion, Creative) Strong observation and evaluation skills Contact: Nhat Anh (LinkedIn) Due to the immense number of applications, only shortlisted candidates will be contacted