Our client is a leading manufacturer and supplier of aluminium windows and doors and they are looking to expand their sales force. We are on the hunt for a high energy and enthusiastic candidate with knowledge of the industry.
Roles and Responsibilities:
Sales
- Understand customers needs
- Grow basket of assigned customers upselling should be related to the original purchase and should feel like a
- natural progression rather than a pushy sales tactic
- Grow spend of assigned customers
- Grow GP% of assigned customers
- Convert dormant to active customers per agreed target
- Grow network of active distributors
- Grow spend of distributors without impinging on fabricator spend
- Bring on new customers per agreed targets
Stock
- Reduce excess/SMS/Redundant stock per agreed targets
Market intel
- Provide clear intelligible and relevant feedback on the market plus clear conclusions and tactics to maximise market
- share sustainability and profitability
- Clear plan on fabricator vs distributor network
- Demonstrate and utilise market leading product knowledge
- Knowyourcustomer (KYC) actively analyse their business and products in an effort to enhance the customer s
- business and thus gain more business on a continuous basis
People
- Active custodian of the companys core values on a daily basis in all circumstances
- Clear and consistent feedback to line manager
Administration
- Weekly review of age analysis
- Ensure POP is received and cleared before processing orders
- Check client account status before processing orders
- Send POP to Operations Team efficiently
- Communicate account status to Customers & escalate issues to Management; Follow up on feedback required from
- Internal counterparts (Finance/Management)
- Drive compile and communicate request for credits from customers to relevant stakeholders; followup on progress
- Instil discipline of daily review of Outstanding Sales Order Report.
- Stock outs Communicate any stock requirements to Ops team for ordering or Warehouse Transfer
- Follow up with Ops team in terms of stock availability
- Provide customers with accurate feedback on their back orders daily
- Update Team Leader in terms of outstanding sales orders
- Update Ops and Customers re OUT OF STOCK items
- 10 15 comments captured on CRM daily
Requirements
- High energy customer service oriented
- Demonstrable sales experience and admin competence
- Ability to work independently as well as in a team environment
- Technical proficiency and appetite to understand the product
- Commercially astute this is a fast paced and competitive trading environment
Benefits
- R17 000 to R18 000 basic
- Incentive policy: 13th and 14th cheques potentially included in December performance dependent
- Pension Fund
- Medical Aid
High energy, customer service oriented Demonstrable sales experience and admin competence Ability to work independently as well as in a team environment Technical proficiency and appetite to understand the product Commercially astute this is a fast paced and competitive trading environment