Sales Quality Manager Reviewer GSC

Review sales outcome via customer call back and/or documentation to ensure Sales Quality standards are maintained and conduct risk issues are flagged and remediated.

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Attain and maintain competence in local regulatory requirements and use this to provide a view of sales quality for the business in accordance with relevant process and procedures.

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Deal with general enquiries from the sales force at all levels and other internal customers and third parties (both written and verbal), ensuring all are resolved satisfactorily.

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Build and maintain satisfactory working relationships with the sales force.