Operation Manager - GTO - Q124
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Operations Manager Job Summary Global Travel Organization (GTO)
Company Overview:
GTO is a travel membership and loyalty program offering members discounts on hotels flights attractions entertainment and more with personalized service from a dedicated Travel Assistant team.
Role Overview:
The Operations Manager ensures efficient backoffice operations and oversees remote teams. Responsibilities include policy implementation team training document preparation quality control of bookings and arranging staff travel.
Key Responsibilities:
- Oversee remote teams to ensure excellent customer service.
- Prepare weekly staff rotas for adequate coverage.
- Train and develop new and existing staff addressing performance gaps.
- Implement and maintain company policies and procedures.
- Prepare company documents (e.g. pitch decks).
- Manage staff travel and general office administration.
Qualifications and Skills:
- 3 years in operations/office management.
- Experience in policy implementation and team development.
- Organized detailoriented and selfmotivated.
- Strong time management and teamwork skills.
- High proficiency in English and Arabic.
Working Hours:
- Current: MonFri 9:00am6:00pm (UK time).
- From April (subject to approval): 9:30am9:30pm MonSun on a rota (2 evening shifts/week and every other weekend).
نوع التوظيف
دوام كامل
