Are you passionate about delivering exceptional customer service and thrive in a role where you can provide comprehensive support and advice on claims reduction regulation and preparation
Our client a leading company in the insurance sector is looking for a dedicated Claims Handler to join their team in Frankfurt am Main.
Tasks
- Provide comprehensive support and advice to customers on claims reduction regulation and preparation.
- Work closely with the Claims Management team to identify recovery opportunities and handle recovery claims for assigned cases.
- Negotiate with customers on the extent of damage and/or coverage to achieve a quick just and fair resolution for all parties involved.
- Ensure your knowledge of insurance policies claims adjustment procedures regulatory practices and technical requirements is always current.
- Occasionally visit customers onsite to provide support in claims cases.
Requirements
- High level of selforganization and excellent time management.
- Keen attention to detail and strong communication skills.
- Strong interpersonal skills with experience in negotiation and consultancy.
- Successfully completed studies or a vocational training (e.g. Insurance and Finance Clerk) with initial experience in property insurance.
- Understanding of insurance claims processes.
- Proficiency in German and English an advantage
Benefits
- Competitive salary group accident and life insurance and other social benefits according to the private insurance industrys collective agreement.
- A secure job in a supportive work environment.
- Comprehensive onboarding intensive training and continuous development opportunities.
- Diverse health and fitness programs including cost reimbursements .
- Flexible working hours hybrid
- JobTicket meal subsidies and much more!
If youre ready to take on this exciting role and join a dynamic team in Frankfurt am Main wed love to hear from you! Apply now to become an essential part of our clients claims department.
For more information or to submit your application please contact Silke Hildebrandt
We look forward to helping you find your next great opportunity!