Senior Account Manager

Responsibilities

Technical and Operations

• ions
• Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination with the Business Unit Manager and in alignment with Information & Communication Technology manage

• ment;
• Develop and deliver accurate sales forecasts and targets in line with business objec

tives;Lead the vendors’ relations in alignment with the company’s management and str

ategy;Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportun

• ities;
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportu

• nities;
• Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential cu
• stomers;Oversee the entire sales cycle from quotation to col
• lection;Assess credit and/or payment performance, review outstanding settlements and audit resolutions acco
• rdingly;Ensure a proper storage, tracking and control of inventory through an accurate stock management
• system;Generate sales for the entire portfolio of accounts in terms of long-term revenue and profit
• ability;Secure the highest level of engagement and support to Information & Communication Technology partners and respond to issues and/or queries in order to efficiently meet customers
• ’ needs;Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when ne
• cessary;Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standard

ization;

Talent De

velopmentLead and coach the team cultivating empowerment and o

wnership;Develop capabilities and secure a solid success

• ion plan;Conduct regular performance reviews, identify training needs and oversee developme

nt plans.

Position Re

• quirementsBachelor’s degree in Computer Engineering, Computer Science, MIS or any other rel
• ated fieldAt least 7 years of relevant
• experienceCustom
• er ce
• ntricAgileA
• ccountableRes
• ult drivenBusiness
• AwarenessN
• egotiationPlanning and
• organizingProblem solving and decis