Receptionist

Overview:

Key Responsibilities:

• Welcome and greet visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate staff member
• Maintain a neat and organized front desk and reception area
• Manage incoming and outgoing mail and packages
• Schedule and coordinate appointments and meetings
• Assist with basic administrative tasks such as data entry and filing
• Address general inquiries and provide information to visitors
• Coordinate with other departments to support overall operations
• Handle and resolve customer issues or complaints
• Monitor and maintain office supplies and inventory
• Ensure security protocols are followed for visitors and building access
• Assist in coordinating special events or projects as needed
• Support with travel arrangements and accommodations for staff
• Contribute to a positive and professional work environment
• Adhere to company policies and procedures at all times

Required Qualifications:

• High school diploma or equivalent
• Prior experience in a receptionist or customer service role
• Proficiency in using office equipment such as printers and multiline phone systems
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Customerfocused with a pleasant and courteous demeanor
• Ability to maintain confidentiality and handle sensitive information
• Proficient in basic computer applications (e.g. MS Office email and scheduling software)
• Problemsolving skills and the ability to remain calm under pressure
• Attention to detail and accuracy in handling tasks
• Professional appearance and behavior
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and work schedules
• Knowledge of administrative procedures and basic accounting principles is a plus
• Basic understanding of office security and safety protocols

communication,organization,multitasking,customer service,problem solving,computer skills