Account Manager German Speaker

About Us

Alchemy Markets was created to provide institutional service and support to retail traders. Our purpose is to be a trustworthy and reliable broker that can give traders what they deserve the best. We do this with our offering of global market access transparent pricing tight spreads institutional liquidity and execution sophisticated trading tools and a customer support team made up of real people instead of bots.

Just as we empower our customers to reach their full potential we are always pushing ourselves to be better.

Alchemy Markets is looking for a German speaking Account Manager to join our international team of talented individuals.

Tasks

As an Account Manager you will be a part of the team focusing on managing client relationships ensuring client satisfaction and driving account growth.

In more detail the Account Manager will be responsible for:

1. Build and maintain strong longterm relationships with clients in the GCC Region.
2. Serve as the primary point of contact for clients promoting the products of the company.
3. Provide exceptional customer service addressing client inquiries and resolving issues efficiently.
4. Adhere all Companys policies and procedures and client communication guidelines.
5. Meet monthly individual and team goals.
6. Stay updated with the latest trends and developments in the Forex industry.
7. Maintain a thorough understanding of the companys products and services to effectively communicate their benefits to clients.

Requirements

WE ARE LOOKING FOR PEOPLE WHO HAVE

1. Bachelors degree in Business Administration Finance and/or any other related field.
2. Proven experience as an Account Manager within the FinTech industry.
3. Excellent knowledge of the English and German language.
4. Any other language will be considered as an advantage.
5. Excellent communication and interpersonal skills.
6. Knowledge of CRM software and account management tools will be considered as an advantage.

Success in this role comes to those who can work autonomously and actively seek opportunities to contribute and make a positive impact.

Benefits

WE WILL OFFER

The successful candidate will be offered:

1. Dynamic career growth in a dynamic and fastgrowing global company.
2. Competitive Remuneration Package including performance based financial rewards in the form of Performance Bonuses and Employee Stock Options
3. Improved WorkLife Balance in the form of flexibility in working hours
4. Enhanced Health and Wellness Programs that include medical Insurance coverage and wellbeing allowance.
5. Ongoing Development opportunities
6. Loyalty Benefits Program
7. Birthday Celebrations including paid time off and a Birthday gift
8. Team Bonding Opportunities in company sponsored lunch every Friday and many more
9. Collaborative and innovative work environment.

Whether you are starting your career or looking to advance it we offer numerous opportunities to gain handson experience participate in exciting projects and achieve excellence at every stage.