Resource Manager

Roles/Responsibilities:

1. Capacity Planning
   • Forecasting the supply of available resources and skills for assignment to projects and/or operational roles
   • Developing and maintaining a comprehensive resource matrix across the program including tools techniques and credentials.
   • Proactively identifying risks in supply (e.g. skill shortages unplanned absences). Working with program leadership on strategies to close any gaps.
2. Demand Planning
   • Forecasting the demand for resources and skills for ongoing and future projects and operations roles.
   • Partnering with program leadership and project managers to identify staffing needs and design staffing models across projects and the program.
   • Proactively identifying risks in resource demand (e.g. emerging requirements bottlenecks). Working with program leadership on strategies to close any gaps.
3. Resource Allocation
   • Tracking the ongoing assignment of specific resources or skillsets to projects and/or operational roles including integration of resource allocations within integrated program schedule.
   • Tracking and reporting resource usage and escalating resource collisions and needs to program leadership and hiring managers and leading the identification of alternative resources.
   • Identifying and working with program leadership and project managers to resolve resource allocation conflicts.
4. Proactively planning for the reallocation of resources to balance supply and demand. Resource Management & Reporting
   • Tracking and monitoring resource supply and demand to support the achievement of program priorities and outcomes.
   • Formally reporting resource management plans risks and issues.
   • Identifying and leading the implementation of tools to support effective resource management.
   • Developing and implementing resource management best practices to improve efficiency and effectiveness.
5. Resource Planning
   • Forecasting resource acquisition/assignment to projects and/or operations
   • Participating in the hiring and procurement processes to identify and secure talent for current and upcoming projects.

Mandatory Skills:

• Bachelors degree in information technology public administration business administration or related field.
• Certifications in information technology and project management disciplines.
• Experience with large program and project implementations.
• Experience with enterprise resource planning and forecasting methodologies and collaborative resource modeling in a multiproject ecosystem.
• Expertise in resource management approaches such as resource estimation prioritization utilization and leveling as well as acquisition evaluation and retention.
• Proficiency in resource modeling and collaborative resource management in a multiproject ecosystem.
• Experience with resource management tools and software is highly desirable.
• Knowledge of state program management processes and regulations.
• Experience with Azure DevOps and Microsoft Project.