ServiceNow Developer

Greetings from Cortex!

We have an opening with our client for ServiceNow developer and Architect!

Plz find the details below

Job Description
Orion Innovation is seeking a strong senior ServiceNow Developer who can independently build
and configure solutions integrations especially utilizing Now Assist Virtual Agent and other
AI/ML utilities.

Key Responsibilities:

This senior ServiceNow Developer primarily working for Orions ServiceNow customer
and help customer towards building robust solution leveraging ServiceNow latest and
greatest utilities such as Now Assist Virtual Agent Service Operations Workspace
Integration Hub Automation Engine etc.
Role requires to be handson
At least 1 full cycle implementation/activation of one or more of the following Service
Now Capabilities
o AI Search Now Assist Virtual Assistant/Agent Integration Hub
Invest time to learn the model specifications differentiators understand which models
are under consideration for testing and use and how these compare to 3rd party open
source LLMs
Working with ServiceNow in Global Enterprise Technology environments
Working knowledge of E2E Project execution phases from Idea to Finish design &
implementation & deployment
Configure solution to support customers objectives including alignment with
ServiceNow implementation best practices
5 years in Customer and/or ServiceNow Platform roles with a focus on Customer Portal
Interaction AI Chatbot (Virtual Agent) Integrations and its KPIs configuration
Demonstrated skills as an active listener respecting others' point of view while
contributing the required input through strong communication skills
Strong prioritization skills and the discipline to focus on high impact activities
Interpersonal skills customercentric attitude and ability to deal with cultural diversity
Stay current on how GenAI capabilities accelerate transformation on the ServiceNow
Platform.

Solid handson experience and knowledge of ServiceNow applications configurations
(ITSM CSM etc.) scripting integrations and table structure.