Content Moderator with Czech Language - Lisbon

• Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
• Review classify and / or eliminate highly sensitive content uploaded by users according to the parameters defined by the client;
• Make timely escalations that require special attention in accordance with established procedures and comply with all the orders instructions procedures related and complementary to the role;
• Perform outbound calls during the investigation to collect proofs of their complains from drivers and customers.

• Fluency in Czech language (must be at least C1)
• Communicative level of English language ( at least B2)

• Full time contract (40h/week)
• Base salary without accommodation: 1295
• Base salary with accommodation (room in shared apartment with bills included): 1040 only if you are currently living at least 100km away from Lisbon
• The first contract for 12 months It is possible to sign a permanent one after 2 years (or renewing the previous one)
• Public and Private health insurance provided by the employer
• Airport pickup and administrative assistance with your registration in Portugal;
• Refund of the flight expenses after 9 months after the 1st day of hiring;
• Integration activities: Portuguese lessons sports and other opportunities for integration

content review,policy enforcement,croatian language fluency,complaint investigation,customer service,czech,czech language,communication skills,english language,content moderation,investigation,escalation management,customer communication