tele sales

Overview

Key responsibilities

• Initiate sales calls to potential customers.
• Conduct product presentations to prospects over the phone.
• Handle inbound sales inquiries and provide product information.
• Build and maintain customer relationships.
• Meet or exceed sales targets and KPIs.
• Nurture leads and follow up on sales opportunities.
• Manage and update customer information in the CRM system.
• Handle customer objections and negotiate sales terms.
• Collaborate with the sales team to achieve organizational goals.
• Provide exceptional customer service and address customer concerns.
• Conduct market research to identify potential sales opportunities.
• Generate sales reports and analyze sales data.
• Stay updated with product knowledge and industry trends.
• Adhere to sales processes and compliance standards.
• Participate in sales training and skill development programs.

Required qualifications

• High school diploma or equivalent; Bachelors degree is a plus.
• Proven experience in tele sales or similar role.
• Demonstrated track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasive abilities.
• Customerfocused with a passion for sales.
• Proficient in CRM software and sales management tools.
• Ability to work in a fastpaced and targetdriven environment.
• Good understanding of sales principles and techniques.
• Detailoriented with strong organizational skills.
• Ability to handle objections and resolve customer concerns effectively.
• Knowledge of market research and sales analysis.
• Flexibility to work in shifts and adapt to changing sales strategies.
• Selfmotivated with a positive attitude towards sales success.
• Willingness to continuously improve sales skills and knowledge.

sales training,sales,customer relationships,industry trends,crm system,inbound sales inquiries,crm,market research,product presentations,sales reports,product knowledge,persuasive skills,communication,sales processes,tele sales,sales targets,sales terms,customer service,sales calls,negotiation,compliance standards