Sr Officer Transaction Services - Bank Nizwa

Job Purpose:

Correctly processes payments and clearing transactions comply with all the policies and procedures of operations process LCs LGs & BCs including (issuance amendment advising checking documents settlement acceptance correspondences and filing ) ensuring excellent customer service and compliance with the Bank and ICC regulations.

Responsibilities:

Main Tasks & Accountabilities:

• Execute all the remittances instructions received are fine to be processed.
• Check the instructions and verify the document.
• Report any discrepancies to the branch or department.
• Follow up with the concern branch or department.
• Process the instructions complying the SLA and TAT agreed.
• Execute that all the instructions received from branches are processed.
• Execute that all the inward & outward cheques are cleared and responded on the same day.
• Ensure that all PDC sets are scanned into the system.
• Execute all Nostro account reconciliations on a daily basis.
• Execute and follow up all letters of Credit Letters of Guarantee and bill(s) for Collection related transactions (Issuance transactions (issuance/ advising amendment checking documents acceptance payment cancellation.. etc.) as per SOP BN SOP CBO rules & regulations and ICC publications.
• Checking the documents under LC against LC terms and conditions ISPB and UCP 600 and advice customer and correspondent bank accordingly
• Handling of discrepant documents to ensure that discrepant documents presented under import & export LC(s) have been rejected within the specific period stated in UCP.
• Maintain all the documents under LC LG and BCs in fireproof cabinet until the final release to the customer/correspondent bank.
• Execute daily / monthly reconciliation of GLs vs. TFA balances to ensure proper
• Settlement and reconciliation for LCs activities.
• Execute daily / monthly reconciliation of TF suspense accounts balances to ensure proper and accurate closing / settlements.
• Respond to customers inquiries and overcome objections aiming at providing quality service for customers.
• Reply LCs related Sharia and Internal Audit findings and coordinate with the line manager to identify the potential risks and take corrective actions.
• Implementation of procedures and controls covering LC products so that all relevant procedural legislative requirements are fulfilled while delivering a quality costeffective service to customers

• Present timely and accurately submission of all internal / external returns.
• Present the reports required by CBO Finance and the Management.

• Timely escalation of real / potential issues and action for resolution
• Identify area of automation and provide constructive suggestions for changes.
• Assist line manager in bringing the quality and efficiency in processes.
• Assist line manager to enhance quality cost saving and efficiency in existing procedures through constructive feedback/ suggestions. This includes identification of automation.

• Essential (E): Bachelor in Banking Science Finance and Accounting or in any Business Administration related field.
• Certified Documentary Credit Specialist (CDCS) Certificate for Specialist in Demand Guarantee (CSDG)

• Skills in using computer and dealing with different applied systems.
• Microsoft Office Intermediary level

• English Language Intermediary level

• TF and payment products and processes as per the best industry practices Knowledge in business correspondence in Arabic and English.
• Knowledge of current ICC rules work instructions and its updates (local inside the bank CBO UCP 600 ISBP 745 URC 522 ISB98 URR 525) (latest versions