Patient Access Manager

As the Patient Access Manager you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

Job Responsibilities

• Responsible for the Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
  
• Responsible for ensuring QA on registrations for all areas of Registration.
  
• Perform patient registration functions when needed to ensure wait times are kept to a minimum.
  
• Followup on patient complaints promptly.
  
• Supervise and maintain the productivity of employees.
  
• Responsible for Dept. Operations Report FTEs and Operating budgets.
  
• Responsible for conducting monthly staff meetings and inservices for all responsible areas.
  
• Assume oncall responsibilities to ensure adequate staff and problem solving
  

Job Qualifications

• Bachelor s Degree in Business or related field required
  
• Minimum three years experience in Patient Access in an acute care setting
  

Reporting Structuring Registrar Team lead Manager Assistant Director Director

Top 3 Objectives

Managing Frontline registration staff in successful registering patients unpfront cash collections great customer services insurance verification and patient complaints. Tracking and meeting 10 key performance indicators

Compensation: Salary range from $67496 (midrange) 10% annual base incentive bonus based on years of experience.