Test Center Operations Administrator

Your Responsibilities

In this important position, you will be required to:

• Welcome, greet, and check in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
  

This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and on weekends, therefore we require a colleague who is flexible.

Our Successful Applicant

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behavior, and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.

Your Benefits & Reward

We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include:

• Excellent Pension scheme
• Shares and stock purchase options.
• Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family, and personal life.
• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.