Project Manager Call Centre

Job Description

• Job Title: Project Manager (Call Centre)
• Location: Cape Town South Africa
• Job Type: Fulltime

Job Responsibilities:

• Manage and oversee all aspects of call centre projects
• Develop project plans schedules and budgets for new clients/ campaigns
• Coordinate with various teams to ensure project success
• Lead and motivate project team members
• Monitor project progress and make adjustments as needed
• Skilled with Campaign and Operation projects within a BPO

Essential Qualifications:

• Bachelor's degree or equivalent in Project Management or related field
• Proven experience in project management
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities

Desired Experience:

• Minimum 4 years of experience in project management
• Experience in the call centre industry is a must