Welcome Service Manager NATIONAL TRUST

This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

Internally you'll be known as a Welcome Manager.

Reporting to the Visitor Experience and Operations Manager your main place of work will be Attingham Park, however you and your team support regularly with the opening and closing of all areas of the portfolio including Sunnycroft, Cronkhill and Town Walls Tower.

You'll join the rota for duty management responsibilities throughout the year where you'll act as the key point of contact for all visitor enquiries and operational challenges across the site. This could be co-ordinating carparking on a busy weekend, responding to a First Aid incident on the Mile Walk or answering visitor enquiries via telephone, email or social media.