CATIA Level 3 Admin Support Delmia V6-SME

IS Administration Support:
Daily monitoring troubleshooting & administration of business applications including:
Technical leadership in support of IS engineering systems related to Computer Aided Design (CAD)
Strong understanding of integrating CATIA V5/V6 3DEXPERIENCE applications including licensing into production environments.

Strong understanding of Delmia V6
Create and test deployment scripts and application patches.
Troubleshoot application issues. Work with end users and other supporting IS departments to define reproduce and countermeasure issues.
Ability to create / maintain standardized processes.
Manage environment using Change Management Process.
Support emergency application changes or business requests.
Create detailed / clear documentations & problem reports.
Provide offhours support as needed both onsite & remotely.
Daily time management and accurate time reporting.
WORK EXPERIENCE REQUIREMENTS
Engineering application support Like CATIA V5/V6 3DEXPERIENCE and etc.
Hands on experience with Linux/Unix
Experience creating and modifying scripts or applications to perform tasks using Powershell bash batch etc.
Strong knowledge of network like DHCP DNS F/W NAT and so on.
Hands on experience with Active Directory Domain Services
Experience monitoring web server system components
Must be a selfstarter and be able to follow & enforce defined division processes.
Must work well within a diverse integrated team environment.
Excellent organization & time management skills in addition to a high level of problem solving and analysis.
Ensure exceptional customer service & support with prompt problem resolution & followup for local and remote end users.
Experience with ServiceNow is a plus but not required.
Experience with AWS is a plus but not required.
Strong written and spoken communication skills
Proficient in Japanese is plus
Ability to travel up to 35%.