Service Advisor - Car Dealership

Job Title: Service Advisor (Car Dealership)

Location: Ipswich IP3 9SP

Salary: Up to 26000 (depending on experience) bonus OTE 3032K

Department: Aftersales

Full Time and Permanent Monday to Friday with rota for Saturday mornings

Our client is a well established and respected New and Used Car Dealership with 22 dealerships across East Anglia London and the South East.

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service Process Development Plan and support continuous process improvement.

Key Responsibilities:

• Drive the standard in customer care with the diverse customer base
  
• Manage the relationship between customer and dealership.
  
• Manage the service process effectively.
  
• Go beyond process in delivering exceptional customer service.
  
• Deliver effective valueadded sales solutions to customers to ethically promote the wide range of our clients products and services.
  

• Administrative experience.
  
• Able to handle sensitive and confidential information.
  
• Excellent communication and customer service skills with experience handling complaints.
  
• Evidence of customer facing administrative experience.
  
• Experience in a selling/customer service environment.
  
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  
• Evidence of Right to work in the UK
  

To apply for this exciting role please submit your full CV in the strictest of confident to Jonathan Sweasey at Pybus Recruitment on email: or call