Manager Logistics Performance - Delivery Hero

Managing and improving the logistics performance of all areas across the country. Taking ownership of various service levels by measuring compliance finding performance gaps and executing a plan to fill performancerelated gaps.

Whats On Your Plate

• Reporting and monitoring of KPIs and performance SLAs

• Identify and solve logistics performancerelated problems by analyzing and deriving insights from large complex sets of data

• Responsible for country compliance with OD processes and tools (e.g. staffing forecasting etc.)

• Providing all data needed for performance improvement on the country level and acting as a consultant for the Head of Logistics

• Leading supervisors/trainers related to logistics performance KPIs

• Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery

• Optimize country infrastructure and event thresholds & give input in DBDF to improve overall performance

• Provide weekly updates to country management on projects & performance progress.

• 
  Bachelors Degree MBA is a plus.

• 35 years of experience in the food/grocery tech industry is highly preferred

• Extensive experience in SQL Data Analytics tools like Tableau Looker etc

• Strong communication skills both written and verbal

• Excellent stakeholder management skills: Experience in dealing with crosscultural team members and crossfunctional teams.

• Ability to analyze data and derive insights from comprehensive data reports

• Ability to deal with ambiguity work under pressure and handle stress

• An individual contributor who can work in a fastpaced environment with a makeithappen attitude.

As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate create and bring new technologies for the betterment of the MENA region such as qcommerce sustainable packaging cloud kitchens autonomous delivery vehicles robots and drones.
We deliver across 9 countries with more than 4500 employees! Our food delivery business works with over 27000 brands and almost 50000 branches.
Our qcommerce concept talabat mart (121 Stores) now delivers groceries to customers in Bahrain Iraq Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group the worlds leading local delivery platform operating in 70 countries worldwide