IT Project Manager Azure Cloud

Primary Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Primary responsibilities:

Oversee cloud customer instance deliverables

Participate in customerfacing project alignment meetings

Maintain project plans throughout the project lifecycle

Provide excellent customer service and support

Secondary responsibilities:

Work with internal development teams to update service delivery workflows

Identify opportunities for automation and process improvement

Support internal infrastructure projects

Ensure team documentation is up to date and optimized

Competencies

Affinity for customer service

Ability to multitask a variety of projects

Passion for technology and learning

Selfmotivated selfstarter

Ethical

Professional

Team player

Strong problemsolving skills

Excellent written verbal and interpersonal skills

Supervisory Responsibility

This position has no supervisory responsibilities.

Required Education and Experience:

Bachelors degree or equivalent experience

Outstanding written and verbal communication skills

Ability to clearly communicate technical concepts to both technical and nontechnical audiences

2 years of IT experience in a role such as Project Manager Project Coordinator Service Delivery Manager or similar

Bonus Education and Experience

Experience with the following technologies tools and concepts:

o Service Now

o ITIL practices

o Microsoft Azure

o Microsoft Windows 10 Windows Server 2012 R2/2016 IIS Microsoft SQL Server

o Identity management using Azure AD Okta OpenID Connect SAML

Fluent in Spanish

Network and infrastructure administration within a Windowsbased environment

Experience working for a cloud service provider (CSP) or managed service provider (MSP)

Any certifications such as Information Technology Infrastructure Library (ITIL) Foundation Microsoft Certified Professional (MCP) CompTIA Security Cisco Certified Network Associate (CCNA) Cloud Platform: Microsoft Certified Solutions Associate Azure Administrator Associate

Infrastructure Project Manager,Azure Cloud