drjobs Duty Manager - Preferably Arabic Speaker English

Duty Manager - Preferably Arabic Speaker

صاحب العمل نشط

1 وظيفة شاغرة
drjobs

حالة تأهب وظيفة

سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
Valid email field required
أرسل الوظائف
drjobs
أرسل لي وظائف مشابهة
drjobs

حالة تأهب وظيفة

سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني

Valid email field required
أرسل الوظائف
الخبرة drjobs

2 - 10 سنوات

موقع الوظيفة drjobs

الضعاين - قطر

الراتب الشهري drjobs

لم يكشف

drjobs

لم يتم الكشف عن الراتب

الجنسية

أي جنسية

الجنس

N/A

عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

Duty Manager - Preferably Arabic Speaker Application Deadline: 30 June 2024 Department: Rooms Division, Front Office & Guest Services Employment Type: Fixed Term - Full Time Location: Qatar - Doha Reporting To: Front Office Manager Description Under the guidance of the Front Office Manager assess, evaluate and ensure that long-term and short-term of the department are met. Support and assist Front Office and all Departments in the hotel to ensure a smooth, prompt and effective service to all guests. Direct and manage Front Office in absence of the Front Office Manager, respectively Assistant Front Office Manager. Key Responsibilities • Ensures the smooth running of the operations on a day to day basis and in a pro active manner. • Ensures that as per Kempinski Health & Safety Policy the Fire Exits are free of obstacles. • Support and assist all Front Office sections. • Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems. • Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them. • Check all correspondence of the day’s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required. • Control room availability for walk-ins and established accountability for guests departure dates and times. • Follow up with Housekeeping any unresolved room discrepancies. • Maintain reservation procedures, same day arrivals. • Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions. • Check all billing instructions and guest credit for accuracy. Follow up and resolved related issues. • Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees. • Ensures that all departmental information is kept accurately and up to date. • Promotes in house sales and facilities to maximize hotel revenues. • Understand and carries out duties in line with Hotel Emergency Procedures. • Inspects Front and Back of house for cleanliness, Health & Safety and reports any faults to concerned departments. • Inspects guestrooms on a daily basis. • Co-ordinates/Assists security personnel in all related matters. • Responds promptly to any operational requests from Front Office and other hotel departments. • Attends to referred and unsolved problematic situations. • Co-ordinates and assists with accommodation and transportation of guests in overbooked situations. • Completes VIP, delegations and group leaders welcome and farewell as appropriate. • Conduct efficient hand-over with coming Manager.

نوع التوظيف

دوام كامل

المجال

لم يذكر

القسم / المجال المهني

الإدارة

المهارات المطلوبة

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا