Coordinator Logistics Projects

About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. What’s On Your Plate? • Monitor & Ensure Rider Compliance (Right to work). • 3PL Management & Communication. • Managing 3PL Legal Compliance. • Improve Rider Onboarding Process • Maintaining Fleet Supply to ensure smooth operations • Planning & Policy making for 3PL’s. • Monitoring 3PL level performance to ensure smooth operations. • Lead Rider Recruitment as per business requirement • Setting up a performance improvement plan to improve the performance of low-performing riders What you need to be successful • Bachelor's Degree • 2-3 years of experience in the food/grocery tech industry is highly preferred • Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc • Strong communication skills, both written and verbal English and Urdu are a must. Arabic is a plus. • Influencer and a negotiator with good public speaking and presentation skills • People management skills: Experience in managing a bigger group of people. Who we are As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide