Assistant Resort Manger

1. Job Title: Assistant Resort Manager Housekeeping & Maintenance

Job Summary:

We are seeking an Assistant Resort Manager to oversee both housekeeping and maintenance operations at our esteemed resort. The ideal candidate will possess a keen eye for detail exceptional organizational skills and a passion for ensuring the upkeep and cleanliness of all resorts areas. As the Assistant Resort Manager for Housekeeping & Maintenance you will play a crucial role in maintaining the overall appearance and functionality of our resort ensuring guest satisfaction and comfort.

Responsibilities:

1. Housekeeping:

Supervise housekeeping staff to ensure the cleanliness and upkeep of all guest rooms and indoor areas including the lobby reception area common washrooms dining and kitchen.

Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.

Coordinate with housekeeping staff to ensure rooms are prepared and utilities are wellmaintained for guest checkin.

2. Maintenance:

Oversee the maintenance of all indoor and outdoor areas including common utilities pathways gardens bonfire areas and parking facilities.

Coordinate with maintenance staff to address any repairs or issues related to plumbing electrical systems and other utilities.

Ensure the availability of cleaning materials and supplies for both housekeeping and maintenance operations.

3. Guest Satisfaction:

Respond promptly to guest complaints or concerns related to cleanliness maintenance or room utilities.

Work collaboratively with other departments to anticipate and fulfill guest needs and requests.

4. Safety and Compliance:

Ensure compliance with health safety and sanitation regulations in all housekeeping and maintenance activities.

Conduct regular safety inspections and training sessions for staff to maintain a safe and secure environment for guests and employees.

5. Budget and Inventory Management:

Assist in budget preparation and expense management for both housekeeping and maintenance departments.

Monitor inventory levels of cleaning materials supplies and maintenance equipment and coordinate procurement as needed.

Qualifications:

Previous experience in a supervisory role within the hospitality industry with a focus on both housekeeping and maintenance operations.

Strong leadership and communication skills with the ability to effectively manage a diverse team and collaborate with other departments.

Knowledge of health safety and sanitation regulations and protocols.

Familiarity with maintenance procedures and basic repair techniques for plumbing electrical and HVAC systems.

Proficiency in basic computer applications and property management systems.

Preferred Qualifications:

Bachelors degree in Hospitality Management or related field.

Certification in housekeeping management maintenance or related areas.

Experience working in a resort or hotel environment with a focus on guest satisfaction and quality service delivery.

Join our team and play a vital role in maintaining the beauty functionality and cleanliness of our resort ensuring memorable experiences for our guests and a pleasant working environment for our staff.