Please read the job description very carefully before applying.
We are hiring service engineer professionals with a minimum 1 year of experience in equipment installation and service from the healthcare industry for a leading healthcare technology company in India.
Job Title: Spoke Coordinator (Service)
Experience: 1 year
Location: Udipi Shimoga and Davanagere
Qualification: Graduation
Languages: English and Kannada (mandatory)
Ideal candidate:
The interested service professional should have 1 year of experience in equipment installation and service from the healthcare industry.
Roles & Responsibilities:
Coordinate day to day activities to meet project objectives.
Installation of the Machines.
Educate and train customers on use of machines software and application.
Attending Break down Calls and Troubleshooting.
First Time Resolution of the machines handled.
Build positive relationships with customers.
Collect record and maintain the right data to meet project objectives.
Closely working with the local client centers to achieve the desired goal.
Brainstorm with the internal team on ways to address gaps that may arise.
Support the operational aspects of product implementation and development.
Requirements:
Min 1 year of experience in a healthcare institution.
Experience in Health Tech or Public health sectors is extremely advantageous.
Understanding the Healthcare market is a plus.
Strong MS Office Skills (PowerPoint Word Excel) and IT Literacy.
Resilient team play who is willing to adapt to the changing priorities of the business.
Excellent verbal and efficient written communication demonstrating confidence in a clientfacing role in English and Kannada (mandatory).
Note:
The interested candidate with relevant experience should be currently living in Udipi Davanagere or Shimoga.
If your profile matches we will contact you for further steps.
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