Patient Relations Specialist in New Delhi
نُشرت في :
12-04-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
This is an onsite position based in New Delhi India. Only applications in English will be reviewed.
Medical experience is not required for this role but preferred. Candidates with a background in Hospitality / Customer Service / are encouraged to apply!
Apollo XCM is looking for the best Patient Relations Specialist who will be responsible for providing excellent customer service to patients answering all phone calls / text messages and emails as well as facilitating and coordinating communication between patients family members and medical staff.
What youll be doing:
- Scheduling patient appointments and making reminder calls.
- Obtaining patients addresses contact details insurance information and medical records.
- Updating and verifying patient information.
- Answering investigating and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties such as efiling paperwork entering payments issuing invoices among others.
- Participating in the construction of standard operating procedures and making contributions to improve those established.
Requirements
Minimum education requirements: Professional degree or Technologist degree Relevant Experience
- A strong proficiency of both verbal / written English. The required English level is C1 or above. This is a MUST since 100% of communications will be in English.
- Experience working as a Patient Representative Executive Assistant Front Desk agent within the Hospitality or Travel agency industry Customer Service representative or agent in BPO.
- Strong interpersonal and communication skills.
- Focus on customer service.
- Enjoys working with people.
- Meticulous attention to detail.
- Ability to work independently and proactively.
- Ability to work in a fastpaced environment and demonstrate exceptional multitasking.
- Understanding of startup culture.
Benefits
- Monday to Friday 8 a.m. to 5 p.m or from 9 a.m to 6 p.m (Central Standard Time) but hours can be adjusted
- Salary starting commensurate with experience
- Indefinite term contract
- Opportunities to learn and develop
- Stimulating multicultural environment
Requirements: Experience in Customer Service, Hospitality, or BPO. Excellent interpersonal and communication skills. Customer service-oriented and enjoys working with people. Meticulous attention to detail. Ability to work independently and proactively. Thrives in a fast-paced environment with exceptional multitasking. Familiarity with startup culture. Long-term commitment.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
