We are looking for fluent Dutch speakers with a good English level to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.
What we are looking for in a candidate:
- Speak B2 level of Dutch and English
- 2 years of experience in customer support
- Willingness to learn
- Good communication and soft skills
What you will have to do:
- Communicate with customers (by chat email and phone) and ensure maximum satisfaction
- Receive and distribute incoming customer orders
- Communicate order entry and fulfillment issues with Sales and Customer Experience members as required
Ensure record accuracy by maintaining data integrity during the order entry process
Handle order management from entry to delivery and resolves complex customer billing issues ensuring effective resolution and an improved customer experience
What you will be offered:
Attractive monthly salary
Complete paid training
Private health insurance
Many other benefits
Important information:
It is mandatory that you have an EU passport or full working rights in Portugal.
When you apply for this vacancy you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.
communication skills,good english level,soft skills,english,customer support,dutch,communication,fluent german