Payments Officer Night Shift
نُشرت في :
05-04-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
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We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Retail Operations Department would like to welcome a detail oriented
Payments Offiicer (Night Shift) in our office in Nairobi, Kenya
The Payments Officer / Night Shift is responsible for working to deliver a great experience for our internal teams and clients. You must be flexible and excited about working in a fast paced, high-performance company.
Responsibilities
- Process and monitor all deposits (Banks, E-Banking, E-Wallets, Cards, Exchange Houses)
- Process and monitor all withdrawals requests (Banks, E-Banking, E-Wallets, Cards, Exchange Houses)
- Process and Monitor indemnification requests after necessary approvals.
- Process and Monitor urgent Credits to ensure protections of client’s margin after necessary approvals.
- Assist internal and external clients with major queries and requests related to payments and account transactions.
- Provide the clients guidance on how to use client’s portal to deposit, withdraw or do an internal transfer between account.
- Handle client's complaints in a professional manner, follow up with the concerned department or PSPs if necessary and assure an audit or escalation to completion.
- Report technical issues and pursue to completion.
- Prepare necessary handovers for the morning shifts, including withdrawal batches, tickets, and any issue that will need their action/assist with team’s workload.
- Assist with the preparation of the daily payment reconciliation report between our systems to ensure there is no misappropriation
- Compliance, risk and fraud checks - carrying out various identification checks to comply with anti-money-laundering regulations.
- Assist seniors and management with all ad-hoc queries, reports, and investigations.
- Follow up with banks and PSPs on missing payments or related issues.
- Handle confidential information in accordance with the Data Protection Act.
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Skills & Competencies
- Self-starter and able to work with minimal supervision.
- Strong analytical and problem-solving skills.
- Excellent management and attention to details.
- Aptitude for building relationships and ability to communicate on complex issues.
- Fluent in spoken and written Swahili and English.
- Good knowledge of Microsoft Office, computer operation and experienced with Excel formulas.
- Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
- Has capacity to adapt to the changing market environment and work well under pressure.
- FX and trading knowledge is an advantage.
- Discretion in handling sensitive information.
- Team player with the ability to cooperate with multiple parties.
- Able to adjust easily to any new product and payment method on boarded by the company.
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Experience Requirements
- Business related bachelor’s degree
- ACCA/CPA qualification will be an added advantage.
- Excellent interpersonal and customer service skills in English and Swahili
- 3 years of experience in Finance/Accounting / Banking
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
