Customs Brokerage Agent

Responsibilities:

Assists customs brokers in processing import and export documentation.

Communicates with clients to gather necessary information for customs clearance.

Verifies accuracy and completeness of customs documents and declarations.

Coordinates with carriers freight forwarders and other parties involved in the shipment process.

Monitors shipment status and update clients on clearance progress.

Resolves issues or discrepancies related to customs clearance.

Stays updated on changes in customs regulations and procedures.

Maintains organized records of customs documents and transactions.

Collaborates with internal teams to streamline customs clearance processes.

Provides excellent customer service to clients regarding customsrelated inquiries.

Performs other related duties as assigned.

Requirements

Requirements:

High school diploma or equivalent (Bachelors degree in a related field is a plus).

Previous experience in customs brokerage or logistics is an asset.

Familiarity with customs regulations and procedures is beneficial.

Strong attention to detail and ability to work in a fastpaced environment.

Excellent communication and interpersonal skills.

Proficiency in MS Office Suite (Word Excel Outlook).

Ability to prioritize tasks and manage time effectively.

Willingness to learn and adapt to changes in the customs brokerage industry.

Benefits

Benefits:

Full Time Employment with competitive salary and benefits

Medical dental and vision insurance coverage

Requirements: High school diploma or equivalent (Associate's degree in a related field is a plus). Previous experience in data entry, administrative support, or customs-related role is preferred. Proficiency in data entry software and Microsoft Office applications (Excel, Word, Outlook). Strong attention to detail and accuracy in data processing. Ability to work efficiently under pressure and meet deadlines. Excellent communication and problem-solving skills. Knowledge of customs regulations and procedures is beneficial but not required (training will be provided). Ability to work independently and collaboratively in a team environment.