Account Manager

We are looking for an Account Manager to create longterm trusting relationships with our customers. You will manage a portfolio of assigned customers develop new business from existing clients whilst actively seeking new sales opportunities. You will be customer focused allowing you to add a true sense of value to our customers whilst balancing the needs of the Business.

• Responsible for successfully targeting engaging and bringing onboard new prospects as well as managing and growing existing accounts in the region.
• Work successfully with our internal team to meet the needs of both the business and our clients to maximise client engagement and enhance the customer experience
• Forecast and track key metrics and undertake regular reporting both internally and externally
• Manage and coordinate efficient onboarding processes with the provider; both externally and internally
• Active monitoring of the cost efficiency and overall performance of the various providers
• Identify and build strategic relationships with customers directly to aid in pipeline generation
• Maintain a high level of contact with customers prospects and introducers

• Proven experience as an Account Manager or equivalent role
• Strong verbal and written communication skills with excellent listening and organisational abilities
• Proven ability to manage multiple client projects whist maintaining a sharp attention to detail
• Experience with Account Management Software is desirable but not essential
• Experience within the property industry would be desirable but not essential