Front Office Executive

Overview:

Key Responsibilities:

• Greeting and welcoming visitors with a professional and friendly demeanor
• Managing incoming calls and directing them to the appropriate person or department
• Handling correspondence including emails letters and packages
• Maintaining the reception area and ensuring it is tidy and presentable
• Assisting in booking meetings and scheduling appointments
• Managing office supplies and inventory
• Coordinating with other departments to ensure seamless communication
• Providing clerical and administrative support to the organization
• Assisting in arranging travel and accommodation for staff and visitors
• Recording and updating contact information
• Handling basic inquiries and providing information to clients and visitors
• Ensuring security and confidentiality of the front office area
• Assisting in basic bookkeeping tasks such as invoicing and recordkeeping
• Assisting in organizing company events and meetings
• Managing and distributing incoming and outgoing mail

Required Qualifications:

• High school diploma or equivalent qualification
• Prior experience in a similar role or customer service position is advantageous
• Proficiency in using office software and equipment
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Customeroriented approach and ability to handle inquiries professionally
• Ability to maintain a professional and neat appearance
• Knowledge of basic administrative and clerical procedures
• Ability to prioritize tasks and manage time effectively
• Familiarity with basic bookkeeping practices is a plus
• Ability to work independently and as part of a team
• Attention to detail and accuracy in handling documentation
• Flexibility to adapt to changing priorities and requirements
• Basic understanding of office management and administrative processes
• Ability to handle confidential information with integrity

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