Bartender

- Read daily events to be aware of any VIP arrivals. - Must have a complete working knowledge of bar items, ingredients and preparation - Ensure all details of service are performed properly for every guest - To understand and adhere to Beverage Department Standard Operating Procedures - Change ashtrays, serve cigarettes and wipe down bar area - Carry trays, bus and reset tables with linen, china, glass and silver - Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved - When possible greet regular guests by name and note and serve preferences accordingly - Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes - Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently - Make all cocktails in accordance with Hotel’s standard beverage manual - Receive and check liquor against previous shift’s requisitions - Attempt to limit problems and liability related to customers' excessive drinking - Serve snacks or food items to customers seated at the bar - Organize requisition, pick up and verification for F&B items used in the bar areas - Ensure that the bar is fully stocked and all side opening and closing duties are completed - Slice and pit fruit for garnishing drinks - Arrange bottles and glasses to make attractive displays - Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware - Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague - Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins - Maintain complete knowledge of all F&B services, outlets, hotel services/features - Able to handle cash following established and proper Accounting procedures Personal Attributes - Reading, writing and oral proficiency in the English language - Team player with a creative and outgoing personality - Must be well-presented and professionally groomed at all times - Good communication and customer contact skills; good problem resolution skills - Good Food and Beverage product knowledge. A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required. A good knowledge of all hard liquor, wines, mixes/cocktails. • *Qualifications** - Warm and engaging personality. - Previous experience as a Bartender, mixology skills is an asset. - Hospitality background is preferred. - Ability to anticipate and focus attention on guest needs. - Fluency in English; additional languages are a plus. Experience - Minimum 2 years food and beverage experience with detailed bar knowledge - Previous public contact and/or cashiering experience