IT Onsite Engineer L2 IT

• Meeting with the IT managers to discuss system needs.
  
• Designing and installing computer hardware configurations.
  
• Installing software and networking systems.
  
• Troubleshooting network and software issues.
  
• Installing highlevel software security systems.
  
• Training staff on newly installed hardware and software systems.
  
• Fixing hardware software and networking issues.
  
• Responding to general IT requests.
  
• Ensuring security software is kept up to date.
  
• Filing monthly reports for the IT Manager.
  

Requirements

• Windows 710 Microsoft Active Directory utilization of GPOs MS Office 365 PC hardware installation and troubleshooting Enterprise antivirus solutions Helpdesk ticketing systems.
  
• Mobile device management including IOS and Android devices Enterprise encryption solutions Windows PC/laptop management via Active Directory.
  
• Excellent communication relationshipbuilding and internal customer service skills.
  
• Fluent in both Italian and English