Business Process Consultants

Description:

Provide the following:

• Resume
• 3 References
  • Contact Name
  • Organization and Project
  • Contact Phone
  • Contact Email
  • Project Dates

The City of East Point, Georgia is seeking Consultants that will provide the services of a Professional Business Process Consultant Firm to serve us on an on call as-needed basis. The services of the Consultants shall be utilized for analyzing, researching and providing recommendations on the business processes and systems which are in operation within selected departments such as Finance and Planning and Community Development as well as others determined by the City. The responsibilities of the SELECTED CONSULTANTS shall include, but not be limited to:

1. SELECTED CONSULTANTS must review Standard Operating Procedures as well as observe, evaluate and prepare a proposed plan for the Business Processes for the selected department. The process shall include the determination of more efficient methods for addressing workflow practices as well as provide for recommended technological improvements.
2. SELECTED CONSULTANTS must determine bottlenecks in workflows which are hindering the department system goals.
3. SELECTED CONSULTANTS must determine where inefficiencies exist in resources as well as in time utilization by the City.
4. SELECTED CONSULTANTS must determine areas of inadequate communication as well as office layout setup which are reducing timelines for the completion of business processes.
5. SELECTED CONSULTANTS must provide solutions and recommendations to the City Management Team for more efficient and productive methods for addressing work processes and workflows.
6. SELECTED CONSULTANTS must provide an implementation plan for recommended work processes, including providing for the setup of a "Pilot Run" for proposed new business processes with the City Management Team.

Required Skills:

• 3 years of professional level experience working with municipalities with similar projects
• 5 Years of experience as business process consultant or engineer
• 5 Years of experience with workflows
• 3 years of experience working with use cases